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How to use a custom domain name
How to use a custom domain name

If you have your own domain name purchased elsewhere, you can use it on your Siimple site.

Updated over 4 months ago

If you need a new domain name, you can purchase one through Siimple. For more information, see the Buy a Domain Name guide.

Adding Your Custom Domain Name

To add your custom domain name to your Siimple site, follow these steps:

  1. From your Dashboard Go to Site Editor > General Settings

  2. Select Connect a custom domain name you already own from the dropdown field

  3. Type in the full Domain name you would like to use. Such as yoursite.com or for a subdomain subdomain.yoursite.com

  4. Click ‘Save Changes’

Next, you would need to change your DNS records through your domain registrar’s (GoDaddy, Namecheap, Google Domains, Squarespace etc) or DNS provider’s (Cloudflare, Netlify, etc) website.

​How to update your DNS Settings

To use your custom domain with Siimple, you need to update your DNS settings. This is done through your domain registrar’s website. If you’re not sure who your domain registrar is, you can use a service like Whois to find out.

​Root domain records

For a root domain like yoursite.com you’ll need to add the following two records:

Be sure to remove any old A records or AAAA records for your root domain or old CNAME entries for www in your DNS settings if your provider does not do this automatically.

Add an A record pointing @ to the IP address 137.66.61.42

Add a CNAME record pointing www back to your domain without the www (eg. yoursite.com)

​Subdomain records

For a subdomain like subdomain.yoursite.com you’ll need to add one record:

Add an A record pointing subdomain to the IP address 137.66.61.42

Where subdomain can be any name you want to use.

​Troubleshooting

If you run into issues, please ensure that you have:

  1. Added new DNS records to your domain provider

  2. Removed old DNS records

  3. Waited up to 24 hours for new records to propagate

If after checking all of the above you are still having issues, please reach out to our support team.

​Publish Your Site

After you have updated your DNS settings, you can publish your site to your new domain by clicking the Publish button in the top right corner of the Siimple editor.

⚠️ Now Wait

DNS Settings can take some time to propagate. Up to 24 hours is common. During that time you may see your website appear and disappear when you load your URL. This is normal as your changes update and spread across various internet service providers. If after 24 hours you see do not see your site load, please contact us so that we can double check your settings.

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