🔗 Step 1: Add Siimple’s A Record to Your GoDaddy DNS
Log in to GoDaddy:
Head to your GoDaddy Domain Portfolio and click the domain you want to connect.Go to DNS Management:
Scroll down to Additional Settings and click Manage DNS.Add a New A Record:
Type:
AName:
@Value (Points to):
YOUR-SIIMPLE-IP(You’ll get this from your Siimple site editor under the Settings tab at the top.)TTL:
1 Houror leave it as default
Click Save.
⚠️ Step 2: Delete Any Extra A Records
GoDaddy often adds default A Records that conflict with the one you just added.
Still in the DNS Management section, scroll through your DNS records.
Look for A Records with the Name set to
@.Delete all of them except the one that points to your Siimple IP address.
Example – what to remove:
Delete: [email protected]
Delete: [email protected]
Keep this: @AYour Siimple IP
Click the trash can icon on the right to delete any conflicting records.
✅ Step 3: Wait for Propagation
Once your DNS settings are updated, changes may take a little time to go live—usually within 5–15 minutes, but sometimes up to 24 hours.
You can check if it’s working by typing your domain into a browser. If you see your Siimple site, you're good to go!
🧩 What if my domain still isn't working
GoDaddy sometimes keeps its own default A Records in place. If more than one A Record is listed for the same root domain (@), it can cause your site to break or not load properly.
You only need one A Record — the one Siimple gives you.
✅ How to fix this
Step 1: Log in to your GoDaddy DNS Settings
Find the domain you're using and click it.
Under Additional Settings, click Manage DNS.
Step 2: Delete Extra A Records
In the DNS Records list, look for any A Records with the Name set to
@.If you see more than one, delete all of them except the one that points to the Siimple IP (you should’ve received this IP from us).
Example of what to delete:
Name:
@, Type:A, Value:34.98.99.100← Delete if this is not the Siimple IP.Name:
@, Type:A, Value:198.71.233.254← Delete.Keep only the one Siimple instructed you to use.
Click the trash bin icon to delete.
😤 What If Can’t Delete It or It's Grayed Out?
GoDaddy sometimes locks certain default records and makes it impossible to delete them manually. In that case:
👉 You’ll need to contact GoDaddy Support and ask them to remove the extra A Records.
Let them know:
“I need to delete the extra A records for my domain because I’m pointing it to a third-party platform and it's conflicting with their settings.”
You can contact them here: GoDaddy Support
🔁 Once That’s Done…
It can take a few minutes to a few hours for your domain to point correctly to your Siimple site. If you’re still seeing an error after a while, double-check your DNS settings again or reach out to us—we’re happy to look into it with you.
📌 TL;DR
You should only have one A Record for your root domain (
@)Delete any extras in your GoDaddy DNS
If you can’t delete them, contact GoDaddy Support
Let us know if you need help.